What is CaaS?
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CaaS isalso known as Communication asa Service. It isavailableinTelecomdomain. One oftheexamples for CaaS is Voice Over IP (VoIP).
CaaS offers business features like desktop callcontrol, unified messaging,and fax via desktop.
CaaS also provides services for CallCenterautomation like- IVR, ACD,callrecording, multimediarouting and screen sharing.
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